{"id":5464,"date":"2025-02-06T11:53:44","date_gmt":"2025-02-06T16:53:44","guid":{"rendered":"https:\/\/www.portquebec.ca\/?page_id=5464"},"modified":"2025-02-06T11:53:45","modified_gmt":"2025-02-06T16:53:45","slug":"accessibility","status":"publish","type":"page","link":"https:\/\/www.portquebec.ca\/en\/view-on-the-river-2\/accessibility\/","title":{"rendered":"Accessibility"},"content":{"rendered":"
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The Quebec Port Authority undertakes to make all reasonable efforts to offer its users living with situations of disability the same possibility of access to its services.<\/p>\n<\/div><\/div>\n\n\t

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Accessibility plan and feedback process 2023-2026<\/h3>\n\t\t\t\n\t\t\t\t\t\t\t

The Authority has published its accessibility plan and feedback process to promote <\/span>inclusiveness and participation for all:<\/span><\/p>\n<\/div>\n\t\t\t\n\t\t\t

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\n\t\t\t\t\t\t\t\tDocument name<\/span>\n\t\t\t\t\t\t\t\tPlan 2023-2026\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\tType<\/span>\n\t\t\t\t\t\t\t\tPDF\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\tWeight<\/span>\n\t\t\t\t\t\t\t\t3 MB\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tDownload the document<\/span>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n
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The Authority values feedback from its employees, partners and citizens regarding their experience with the Authority, we invite you to submit your questions or suggestions, for improvement, to:<\/p>\n<\/div><\/div>\n\n

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Designated person to receive comments<\/h2>\n<\/div><\/div>\n\n
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The Authority’s Director of Community Relations is responsible for receiving comments on the accessibility plan and any related issues.<\/p>\n<\/div><\/div>\n\n\t

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How to submit a comment:<\/h3>\n\t\t\t\t\t\t\t\t\t
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By phone:<\/h3>\n

418 263-3830<\/a> and mention that you wish to contact the Community Relations Department about accessibility.<\/span><\/p>\n

By email :<\/h3>\n

signalements@portquebec.ca<\/a> with the word Accessibility<\/em> in subject.<\/span><\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t

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By mail :<\/h3>\n

Accessibility
A\/S Direction, Community Relations<\/span>
Quebec Port Authority
150, Dalhousie street<\/span>
Succ. Haute-Ville, C.P. 80<\/span>
Quebec (Qu\u00e9bec) G1R 4M8<\/p>\n

By providing a forwarding address.<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n

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For comments made by email or post, an acknowledgement of receipt will be sent within five (5) working days of receipt, with the exception of anonymous feedback.<\/p>\n<\/div><\/div>\n\n

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The Administration’s response will be made in the same way as it was received.<\/p>\n<\/div><\/div>\n\n

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Anonymous feedback<\/h3>\n<\/div><\/div>\n\n
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Anyone wishing to remain anonymous may provide feedback on accessibility anonymously. Only Authority staff and those directly involved in the Authority’s accessibility improvement process will receive feedback.<\/p>\n<\/div><\/div>\n\n

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Availability of the plan<\/h3>\n<\/div><\/div>\n\n
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If you would like to receive this accessibility plan in another format, please note that a version is available at the Administration reception desk at 150 Dalhousie street.<\/p>\n<\/div><\/div>\n\n

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You can also request a copy in Braille or audio format, via Director, Community relations. In this case, a delay of forty-five (45) days following receipt of the request must be taken into account.<\/p>\n<\/div><\/div>\n\n

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Website Accessibility<\/h2>\n<\/div><\/div>\n\n
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The Authority aims to improve access to web content and services for all customers, including people with a situation of disability and the elderly with diminished capacities due to ageing. In this way, people can perceive, understand, navigate and interact with this website.<\/p>\n<\/div><\/div>\n\n

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To this end, the Authority strives to ensure that its website, including the content<\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"The Quebec Port Authority undertakes to make all reasonable efforts to offer its users living with situations of disability the same possibility of access to its services. 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