{"id":2836,"date":"2024-06-26T08:14:50","date_gmt":"2024-06-26T12:14:50","guid":{"rendered":"https:\/\/www.portquebec.ca\/?page_id=2836"},"modified":"2024-11-21T13:30:46","modified_gmt":"2024-11-21T18:30:46","slug":"incident-reporting","status":"publish","type":"page","link":"https:\/\/www.portquebec.ca\/en\/communities\/incident-reporting\/","title":{"rendered":"Incident Reporting"},"content":{"rendered":"<div class=\"item wysiwyg component-paragraph js-anim js-anim-scroll-top\"  ><div class=\"container\">\n<p>Please note that these reports are processed twenty-four hours a day, seven days a week.<\/p>\n<\/div><\/div>\n\n<div class=\"item wysiwyg component-paragraph js-anim js-anim-scroll-top\"  ><div class=\"container\">\n<p>To report any environmental incident or concern regarding port operations, send us an email at <a href=\"mailto:signalements@portquebec.ca\">signalements@portquebec.ca<\/a>.<\/p>\n<\/div><\/div>\n\n<div class=\"item wysiwyg component-heading js-anim js-anim-scroll-top\"  ><div class=\"container\">\n<h2 class=\"wp-block-heading is-style-h3\">Process for Handling Reports<\/h2>\n<\/div><\/div>\n\n                <div class=\"item component-table-reports\">\n            <div class=\"table-reports\">\n                <div class=\"container\">\n                    <div class=\"table-reports__content\">\n                        <table class=\"\">\n                                                            <caption class=\"visuallyhidden\">Table of processing times according to the incident reporting process<\/caption>\n                                                        <thead>\n                                <tr>\n                                    <th scope=\"col\" role=\"columnheader\">Incident reporting process<\/th>\n                                    <th scope=\"col\" role=\"columnheader\">\n                                        <svg class=\"icon\" aria-hidden=\"true\" focusable=\"false\" width=\"36\" height=\"36\">\n                                            <use xlink:href=\"#ico-signalement-reception\"><\/use>\n                                        <\/svg>\n                                        <p><strong>Receipt of incident report<\/strong><\/p>\n<ul>\n<li>Processed 24\/7<\/li>\n<\/ul>\n\n                                    <\/th>\n                                    <th scope=\"col\" role=\"columnheader\">\n                                        <svg class=\"icon\" aria-hidden=\"true\" focusable=\"false\" width=\"36\" height=\"36\">\n                                            <use xlink:href=\"#ico-signalement-intervention\"><\/use>\n                                        <\/svg>\n                                        <p><strong>Intervention<\/strong><\/p>\n<ul>\n<li>On-site observation<\/li>\n<li>Data collection (sound\/video)<\/li>\n<\/ul>\n\n                                    <\/th>\n                                    <th scope=\"col\" role=\"columnheader\">\n                                        <svg class=\"icon\" aria-hidden=\"true\" focusable=\"false\" width=\"36\" height=\"36\">\n                                            <use xlink:href=\"#ico-signalement-recherche\"><\/use>\n                                        <\/svg>\n                                        <p><strong>Information retrieval<\/strong><\/p>\n<ul>\n<li>Investigation among operators<\/li>\n<li>Data pooling<\/li>\n<\/ul>\n\n                                    <\/th>\n                                    <th scope=\"col\" role=\"columnheader\">\n                                        <svg class=\"icon\" aria-hidden=\"true\" focusable=\"false\" width=\"36\" height=\"36\">\n                                            <use xlink:href=\"#ico-signalement-constats\"><\/use>\n                                        <\/svg>\n                                        <p><strong>Findings<\/strong><\/p>\n<ul>\n<li>Identify the causes<\/li>\n<li>Determine immediate or anticipated solutions to be implemented<\/li>\n<\/ul>\n\n                                    <\/th>\n                                    <th scope=\"col\" role=\"columnheader\">\n                                        <svg class=\"icon\" aria-hidden=\"true\" focusable=\"false\" width=\"36\" height=\"36\">\n                                            <use xlink:href=\"#ico-signalement-reponse\"><\/use>\n                                        <\/svg>\n                                        <p><strong>Response transmittal<\/strong><\/p>\n<ul>\n<li>Response sent to the complainant<\/li>\n<li>Added to the incident report registry<\/li>\n<\/ul>\n\n                                        <svg class=\"arrow-icon\" aria-hidden=\"true\" focusable=\"false\" width=\"17\" height=\"29\">\n                                            <use xlink:href=\"#ico-arrow-right-table\"><\/use>\n                                        <\/svg>\n                                    <\/th>\n                                <\/tr>\n                            <\/thead>\n                            <tbody>\n                                <tr>\n                                    <td>Processing times<\/td>\n                                    <td colspan=\"2\"><p>Immediate processing<\/p>\n<\/td>\n                                    <td colspan=\"2\"><p>3 to 5 business days<\/p>\n<\/td>\n                                    <td><p>7 business days<\/p>\n<\/td>\n                                <\/tr>\n                            <\/tbody>\n                        <\/table>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    ","protected":false},"excerpt":{"rendered":"Please note that these reports are processed twenty-four hours a day, seven days a week. To report any environmental incident or concern regarding port operations, send us an email at signalements@portquebec.ca. Process for Handling Reports","protected":false},"author":1,"featured_media":0,"parent":2822,"menu_order":18,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2836","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Incident Reporting - Port of Quebec<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.portquebec.ca\/en\/communities\/incident-reporting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Incident Reporting - Port of Quebec\" \/>\n<meta property=\"og:description\" content=\"Please note that these reports are processed twenty-four hours a day, seven days a week. 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